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page Managing Director Board of Directors CSR Team Logistics · Central Services Purchasing · Human Resources Facilities Regional CSR Representatives Store Representatives Customer and Society 12 SMUANSAGTEAMIENTABILITY OUR COMPREHENSIVE TARGET-LED SUSTAINABILITY Sustainability Management Lidl Ireland/Northern Ireland | Sustainability Progress Report 2018/19 STRATEGY “A BETTER TOMORROW” ILLUSTRATES At Lidl, we believe in clear structure and defining roles and responsibilities to THAT WE ARE KEENLY AWARE OF OUR SOCIETAL ROLE, ensure added value and measurable impact. Each Board Director’s area of the business has a dedicated representative to manage CSR topics in their area as well as report and develop our commitments with our CSR department annually. Our ambition is long-term sustainability, collectively we work to achieve this ambition with our CSR strategy, targets, Key Performance Indicators (KPIs) and goals. Our strategy focuses on those areas that are the most material to our business and our stakeholders and where we can have the greatest impact. Our CSR and Leadership teams defined numerous sustainable development targets spanning areas of waste, emissions, energy, water, responsible sourcing of products and social sustainability. We have clearly defined KPIs for these topics, many of which we will discuss throughout this report. We also work closely and are guided by the strategic direction of our international headquarters and benefit from many initiatives that affect all countries in the Lidl group, particularly in relation to responsible sourcing and our plastic strategy. In the context of our business decisions, we want to avoid or substantially reduce all negative impacts on the environment and on human well-being. Through our collaborative CSR management structure, we can mitigate these risks. Locally we have CSR representatives in all our distribution centres and Charity Heroes appointed in all stores nationwide. These individuals act as our local ambassadors for CSR and community impact. Our CSR department work closely with these ambassadors, collaborating on projects, ensuring consistent communications and most importantly in gathering local feedback and insights for all initiatives. RESPONSIBILITY AND POTENTIAL TO MAKE A REAL DIFFERENCE. We embrace this responsibility, working hard and smart to bring about real change in our communities, where it matters most, through innovation, investment and active leadership. At Lidl, we believe it is our responsibility to build a successful, sustainable future, not just for our business, but for the communities we serve. This commitment is enshrined in our Corporate Social Responsibility (CSR) strategy, A Better Tomorrow, which sets out clear ambitious sustainability targets across the four key pillars: Responsible Sourcing, Protecting the Environment, Team Lidl and Lidl Community Works. This strategy crystallises our commitment to provide a safe and nurturing environment for employees, contribute positively to our communities and be exemplary environmental stewards. Responsible Sourcing Protecting the Environment Team Lidl Lidl Community Works Resources and Agriculture Supply Chain and Processing Operations and Processes Agricultural Inputs Cultivation & Harvesting Animal Keeping Production Processing Transportation Logistics Centre Transportation Stores and Services Purchase Usage Disposal