Account Manager

Do you see yourself here? 

Owens DDB is a creative agency which, in keeping with the DDB network, believes in one thing – that the ‘Unexpected Works’.

We are driven to generate work for our clients that is unexpected for the audience and in so doing is incredibly effective. To achieve that we invest in the relationships with our clients, working hard to become trusted partners and an extension of their own marketing team.

To achieve that we encourage our team to contribute throughout the process and are open to ideas from any corner. We work together in an atmosphere of respect, honesty and mutual support; we help each other to deliver the best outcome for the client, for the agency and to foster each other’s personal and professional development.

The areas in which we specialise in making the ‘Unexpected’ are:

  • Advertising
  • Design
  • Social Media
  • Web

Your unique new opportunity 

We are seeking an account manager who has a passion for ideas and understands that great work takes, well, work!

Our ideal candidate is someone who has the personality traits to work well as part of a team, is keen to take responsibility and has an attention to detail that is faultless.

If you think the above paragraph describes you then we’d really like to hear from you as the role on the table is fantastic.

You will be working across four brands in three different sectors – automotive, media and retail. Each brand is building on 3-4 years of recent success which we’ve been privileged to play a part in so it’s a fantastic time to come on board and show your skills.

The role you’ll play 

The Account Manager is the hub of the account team. The impresario who brings it all together. You are the Client’s day to day partner in terms of delivery. You execute flawlessly and no longer wait on instruction but know the process from end to end, what has to happen by when and how to make it happen.

You think ahead, spotting problems before they occur, managing client and internal expectations and contingency plan as you go.

Your strength is in building close relationships and fostering trust based on your ability to deliver. With this trust you can develop, nurture and protect the best work possible through the client process.

Your relationship building will result in close ties with the Owens DDB team across Creative, Production & Strategy. You passion for our creative product is only matched by your knowledge of what best in class looks like both in terms of creativity and results.

Our ideal candidate

You make things happen: perfect execution, on time, every time. Working with the creatives and studio to make sure everything happens on time and to budget.

You make things better: you think ahead, contingency plan and avoid problems. You push to get the best work out you can, knowing when and how to challenge appropriately. You show initiative.

You build strong relationships: you are likeable and trustworthy. You develop solid client relationships based on an ability to deliver. You manage expectations. The trust you build with the Client allows you to sell better work. You are the voice of the client inside the agency and the voice of the agency with the client. Internally you forge strong relationships by being clear, honest and straightforward, democratic and unpolitical in how you deal with others and demonstrating a passion for and commitment to the work.

You behave glass half full: you are enthusiastic and upbeat with a can do attitude, you help to motivate the broader team through tricky times.

You plan glass half empty: you think ahead, foreseeing problems before they occur. You understand the importance of the professional paranoia and the account person’s need to take responsibility, not to assume anything but to check and check again.

You’re creatively passionate: like everyone who works in the department, account managers should be genuinely enthusiastic, curious and interested in all things creative keeping up to date on what’s best in class across all disciplines. This passion should also manifest itself in strong creative judgement, a respect for the work and a dedication to making it as good as it possibly can be.

You’re a clear communicator in both verbal and written communication.

Your skills: You have a good solid knowledge of the necessary technical knowhow and craft skills associated with the channels in which you work and keep this up to date. You understand when you need to engage the experts and when you can cover off technical conversations yourself.

Is this you?

The ideal candidate will have:

  • At least three years’ account management experience, ideally in a creative agency
  • Excellent client care skills.
  • A true passion for brands and creative work
  • Experience of working with external suppliers to deliver successful projects and campaigns.
  • Strong time management and excellent planning and project management skills.
  • Ability to work on your own initiative, in teams, and to work to deadlines. 
  • Excellent attention to detail.
  • Fluent English.
  • A willingness to row in when called upon. We always try to keep a healthy work-life balance but sometimes it’s all hands on deck.

Contract Terms & Conditions

This is a full time position based on a 37.5 hour working week.

Salary and benefits will reflect your quality and experience.

Taking the next step

If you’re interested in taking on this role, please submit a brief cover letter and your CV – in your cover letter we’d love to hear what you consider both your greatest achievements are to date in life and in work!

Submit your application in the strictest confidence to

Apply for this position